Services Offered

Installation of Anti-Virus
  • Installation and Configuration of Anti-Virus software to block any online threats or malicious attack (Software must be provided by the customer)
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Spyware and Virus Removal
  • Perform scan to trace and remove spyware, malware and viruses in your computer.
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PC Tune-Up and Optimization
  • Enhancement and optimization service to improve PC speed and performance
  • Perform system update and optimization
  • Enable basic security functions
  • Remove unwanted programs and trial ware
  • Perform system check and functionality test
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PC Diagnostic and Repair
  • Perform a complete diagnostic test and evaluation to uncover any issue on the operating system, scan and remove viruses and spyware
  • Perform check and repair any issue on operating systems
  • Install system updates and patches
  • Scan and remove viruses, spyware, malware
  • Perform functionality test
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Software Installation
  • Installation, repair, and configuration of software application (Software must be provided by the customer)
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Operating System Installation / Upgrade
  • Render professional installation service of your operating system, including reinstallation of drivers, application software and updates (OS and application software are provided by the customer or purchase from Accent Micro / PC Live stores)
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Hardware Installation / Upgrade
  • Installation and configuration of internal or external PC component, such as memory card, hard drive, optical drive, sound card, wireless adapter, printer or scanner
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Data Back-Up / Data Transfer
  • Transfer important files to either of the following (whichever is applicable and available):
    • Network-attached storage
    • Internal or external hard drive
    • Another computer
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Data Recovery
  • Locate and save all retrievable files from hard drive and transfer to other storage or device
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PC Clean-Up and Maintenance Check
  • Perform physical check of electrical connections
  • Run diagnostic test and functionality test of each component
  • Remove dust particles in all components in the chassis of CPU, monitor and keyboard
  • Cleaning of Floppy or Disk drive R/W heads
  • Recommend any action necessary or repair needed to improve the reliability and performance of the equipment
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Hardware Repair
  • For hardware problem or fault, FIX IT offers repair services for the following hardwares
    • Desktop
    • Laptop
    • Server
    • Printer: Deskjet, Laserjet, Copyjet, Plotters
    • Monitor: CRT and LCD
    • Uninterruptible Power System
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Local Network Installation and Set-Up
  • Connect router to ISP modem
  • Configure router, password and security
  • Configure and connect up to 2 PC or devices to the local area network
  • Perform functionality test on LAN connection Note: Cabling work is excluded and can be quoted separately upon request
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Wireless Network Installation and Set-Up
  • Set-up and configure secured wireless network
  • Connect wireless router to your ISP modem
  • Configure router, ie. set-up of SSID, enable security encryption
  • Configuration up to 2 compatible PC or devices to the wireless network
  • Perform functionality test on your wireless connection
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